Purpose-Built
Industry Solutions
From the largest insurance carriers to OEMs and Fleet Managers, customers are turning to HONK to provide world-class roadside assistance with the highest customer satisfaction ratings.
Insurance
Collision Repair & Salvage
Automotive
Fleet/Rental
Logistics Management
F&I, After Sales, and Membership
Insurance
Leading insurers turn to HONK for the highest customer satisfaction scores in the industry. We have one mission: to ensure that your customers have a positive roadside experience, every time. Our intuitive, AI-driven platform delivers unmatched access to data, robust reporting and advanced digital management tools.
Complex Policy Integration
Seamlessly integrate complex policy limits, enable accurate service delivery and reduce cycle times.
Easy-to-Use Web Portal
Place orders, verify policies, and track service status from one intuitive platform, ensuring a smooth service request process.
Real-Time Updates
Real-time service updates via SMS chatbot and web links enhance transparency and customer satisfaction.
Collision Repair & Salvage
HONK’s advanced vehicle tracking and load balancing capabilities streamline repair and salvage operations, reducing downtime and operational costs, maximizing efficiency and profitability while delivering the highest customer satisfaction scores in the industry.
Maximize Efficiency
Optimize vehicle throughput, increase productivity and avoid backlogs.
Cost Management
Reduce operational costs while maintaining the highest quality customer service.
Customer Satisfaction
Timely updates and transparent communication keep customers informed and drive satisfaction.
Automotive
Leading OEMs and dealerships are turning to HONK to drive customer loyalty. White-labeled, cloud-based, reliable and prompt roadside assistance with the highest levels of customer satisfaction in the industry.
System Integration
We provide integration with closed systems, using APIs or SDKs to fit into OEM workflows.
Dealership Notifications
Request towing and roadside assistance and receive alerts for incoming vehicles.
Two-Way Tows
We manage two-way tows efficiently, leveraging our extensive network to ensure quick and reliable service.
Fleet/Rental
HONK’s rapid dispatch, detailed vehicle tracking, and customizable service levels ensure minimal downtime and high operational efficiency, making us the ideal partner for fleet and rental companies seeking reliable and cost-effective solutions.
Speed of Dispatch
Rapid dispatch of towing and roadside services, minimizing vehicle downtime.
Vehicle Traceability
Detailed real-time tracking and traceability of vehicles.
Transparency and Data
Monitor service performance and identify areas for improvement with data analytics.
Logistics Management
HONK’s precise vehicle movement, real-time traceability, and bulk towing capabilities ensure efficient logistics operations, reducing downtime and maximizing asset utilization for logistics companies.
Efficient Vehicle Movement
Robust towing network that enables the swift and precise transportation of vehicles.
Bulk Towing Capabilities
Move multiple vehicles simultaneously and improving operational efficiency.
Pickup and Drop-off Management
Detailed instructions and management for vehicle pickups and drop-offs.
F&I, After Sales, and Membership
HONK’s customizable integration of coverage rules, real-time service updates, and upsell opportunities enhance customer satisfaction and loyalty, providing a natural extension of your brand’s service offerings.
Integration of Coverage Rules
We integrate customizable coverage rules, ensuring precise service delivery and benefit tracking.
User-Friendly Portal
Place orders, verify policies, and track service statuses, ensuring a smooth service request process.
Real-Time Updates
Real-time service updates via SMS chatbot and web links, enhancing transparency and satisfaction.