Redefining Roadside Assistance
What does that mean? It means we looked at this industry and realized the only way to provide truly exceptional, reliable roadside assistance was to completely rethink the technology backbone for these services.
We've spent the last 10 years developing the cutting-edge technology that sets us apart from the competition. Give us a few minutes and we'll show you the future of roadside assistance.
HONK for HAPPINESS
With every roadside assistance call comes a challenge: to provide prompt, safe, friendly and efficient roadside assistance to someone in a stressful situation. We take pride in maintaining the highest customer satisfaction ratings in the industry and our mission is simple: help people get moving again and turn stressful situations into positive, brand-defining experiences.
Leading companies trust us every day to ensure their customers get the help they need and walk away happy.
How it all started...
When HONK's CEO and founder, Corey Brundage, a serial entrepreneur obsessed with every aspect of the customer experience, got a call that his wife had broken down in her vehicle and needed help, his solution was quick and simple: take an Uber to the scene, knowing he'd be there within minutes.
By contrast, restoring mobility turned into a multi-hour ordeal with numerous phone calls and multiple broken promises before the car was eventually towed. Remembering this experience, Corey set out to build a roadside assistance solution that was as easy, quick, and safe as tapping a button and requesting a ride.
Our Core Values
Always come from a place of integrity.
Always seek to go from good to great.
Always seek to find innovative solutions.
Always be true to ourselves.
Deliver great results every single time.
Bake intelligence into everything we do.
We Take Care of Your Customers
We take the best care of your customers.
Another key measure of customer satisfaction.
Cut wait times in half!
Yet another metric indicating the care we take with every customer.
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